Hospitality Staffing

HOSPITALITY SECTOR

Creating connected experiences—paired with the demands of new generations— has shifted the paradigm for hospitality companies. The drive to acquire new customers and secure long-term loyalty is key to success.

Our teams design and deploy new technology, data, and business operations strategies for meaningful customer engagement. We also understand the importance of designing solutions that are right-sized for the people and processes within your organization, bringing deep industry knowledge that enables us to hit the ground running on day one.

Data Strategy

We apply advanced analytics to generate ROI from higher-value insights on guest segments, ultimately enabling the design of compelling, personalized, and predictive experiences. We then focus on optimizing IT operations for data delivery and analysis.

Technology Footprint

We help clients optimize their tools and services that drive informed decision-making, enable internal collaboration between IT and the business, and activate platforms for meaningful guest engagement. In addition, we help hospitality leaders build road maps to resolve technical debt, freeing the capacity to seize new opportunities

Experience Design and Deployment

We help brands create and activate anticipatory experiences that meet a guest’s needs to maximize loyalty and advocacy.

Managed Services

We provide a cost-effective solution that delivers differentiating, value-added services, and our delivery model is flexible by design.

The Talent Gap

We help clients understand the future of work and the workplace in the context of associate experience to create a road map for hiring, skill set development, and training. We empower service teams to integrate analytics into their daily work in order to exceed expectations.

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Our Hiring Methodology

Our selection process is based on a structured and systematic approach, which is proactive, detailed, and target-oriented. This process begins with understanding the clients’ needs and goes all the way to follow-up with both clients and candidates post recruitment.

Understanding the Organization Requirements

To better facilitate the process, we will get in touch with the key stakeholders to understand the organization’s history, culture, and operating structure.

Develop the Role Specifications

The roles and responsibilities of the specific position will be prepared based on our discussion with the client. This essential piece of information will be shared with the candidates. It elaborates on the work requirements and priorities of the position as well as candidate specifications including competencies, experience, and background.

Identify Suitable Candidates

Once the role specifications are approved by the client, we will begin to search for candidates through:

  • Targeted search
  • Database Review
  • Internally Generated Candidates

Evaluation and Shortlist

Based on our discussions, we will create an initial list of shortlisted candidates. This will be done after a detailed evaluation of the candidates in terms of their skill sets, experience, and their interest in the mandate.

Interviews

We will arrange interviews between the shortlisted candidates with your representatives. On receiving feedback, we will work with you to draw up the final candidate list.

Background Check

We will conduct a background check on the candidates you will hire before the offer is formally extended,

Follow-Up

Creative Global Consulting remains in touch with the hired candidate(s) after he/ she has started on the assignment.

Need assistance please call @+1 (703) 414-9694